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STUDY TO MEASURE SATISFACTION OF PATIENTS WHO ARE PROVIDED WITH E-CONSULTATION SERVICES BY CALL HEALTH AT HYDERABAD CITY OF TELANGANA STATE    

Authors : 1. Harshita Sharma, Student, IIHMR University; 2. Dr. J.P. Singh, Professor, IIHMR University

Publishing Date : 2024

DOI : https://doi.org/10.52458/9788197040856.2024.eb.ch-01

ISBN : 978-81-970408-2-5

Pages : 1

Chapter id : IIHMR/GRF/EB/BPHHM/2024/Ch-01

Abstract : Escalating healthcare expenses and less-than-optimal health outcomes are driving the exploration of innovative approaches in healthcare administration. Presently, policymakers underscore the importance of establishing a National Health Information Network and interoperable electronic health records accessible to the entire population. With a focus on patient-centered healthcare, there is a growing recognition of the role consumers play in actively managing their health in collaboration with healthcare providers. Consumer-oriented e-health resources aim to assist individuals in handling the substantial demands of health management, as meeting these demands may prove challenging without the aid of e-health tools. "E-health" encompasses a diverse array of evolving digital resources and practices supporting health and healthcare, primarily accessible through the Internet. These tools provide consumers with various integrated, interactive functions, often centered around a primary purpose such as disease management [1].

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