Abstract : The Medical Records Department assumes a pivotal and often overlooked role in the back-office operations of a hospital. Functioning as the custodian of crucial medical information, it diligently maintains medical records, which serve as legal documents providing comprehensive insights into a patient's history during their hospital stay [1]. These records are repositories of entries made by various healthcare professionals, including physicians, nurse practitioners, and other practitioners involved in the patient's care. The extensive nature of these records encompasses a wide array of information, such as consultant observations, details of drug therapies, laboratory reports, notes from dieticians, assessments from the nursing department, and radiological reports, among other pertinent details. As a comprehensive compilation of the patient's healthcare journey, the medical records held by this department serve as an indispensable resource for healthcare providers and contribute significantly to the continuity and quality of patient care [2,3].
